Connect with Us on Facebook
Did you know that we are on social media? Follow our Facebook page to stay updated with the latest health tips, service updates, and important announcements. Don’t forget to share our page with your friends, family, and fellow patients so they can benefit from our updates too!
You can find Brereton Surgery on Facebook.
Friends and Family Test
We would like your feedback on the care or treatment we give you any time you visit your GP or have contact with the practice. It doesn't take long. Put us to the test and tell us what is working and what we can improve. You can say what you think without giving your name and we will use the information to plan improvements to our services.
See our Friends and Family Test page for further information.
Introduction of Clinical Roles at the Practice
Our receptionists have been trained in care navigation and will ask you some questions about the reason for your appointment. They are here to support and signpost you to ensure you receive the right care from the right professional at the right time.
This may not always be within the practice, and you may be directed to other services such as community pharmacists, opticians, or hospital urgent care centres. We are excited to introduce these various clinical roles aimed at enhancing our patient care. Each role brings unique expertise to our practice, playing a crucial role in expanding our healthcare team and improving the quality of care we deliver.
Find out more about the clinical roles and get to know our team.
Contact your GP Practice Online
Fill out a simple online form to get advice and treatment by the end of the next working day. By submitting an eConsult, which is also available via the NHS App, your doctors can make sure every patient gets the right care, saving appointments for those who need them.
If you can use eConsult, it means you free up the phone line for those who are not able to use the internet.
To take advantage of eConsult see Contact Your GP Practice Online.
NHS App
The NHS App offers a user-friendly experience for managing your healthcare needs. Access your medical records, book appointments, and manage repeat prescriptions with ease. You can view your complete medical history and test results, making it convenient to stay informed about your health.
Enjoy simplified appointment booking, including video consultations, and improved prescription services to order, track, and set reminders for medications. Use the 24 hours a day, 7 days a week symptom checker for advice on managing symptoms or seeking help, and securely message healthcare providers for convenient communication.
Download the app today to enhance your healthcare management!
Appointment Check and Cancel Service
The practice is pleased to announce a new automated appointment check and cancel service. Our telephone systems have been updated and you will now have the option to select this feature when contacting the practice. This line allows you to check the dates and times of any upcoming appointments and have the choice to cancel if required. It saves time in having to join a queue to speak to a member of the reception team and will also be available outside of our opening hours.
Join our Patient Participation Group (PPG)
The Patient Participation Group (PPG) is all about you, our patients, giving feedback on the care you receive.
Have a say about your views on what we do in the practice, our staff, services, appointments and how we meet your needs. We want you to receive the best possible treatment in all aspects of your care and want you to participate in the choices and plans we make.
For more information ask at Reception or see Patient Participation Group.
Congratulations
The practice would like to congratulate Amanda, our Advanced Nurse Practitioner, who has just passed her MSc in Advanced Clinical Practice, and Anika, our Healthcare Assistant (HCA), who has passed her Level 4 HCA Delivering Care in the Community Certificate.
Farewell
We unfortunately will be saying goodbye to 2 staff members of our Primary Care Network (PCN) over the next few weeks. We would like to wish Alex, our Paramedic and Helen, our First Contact Physiotherapist all the very best in their new roles and in the future. Thank you for your hard work and commitment to the practice!
Thank you for your continued support and for being a valued patient of the practice!
Best regards,
Your GP Practice Team at Brereton Surgery